Add users in bulk for large organizations

Adding multiple users one at a time is a repetitive task for the Business Administrator. Sendlinx provides you an option to allow a Business Admin account to add multiple users within an organization simultaneously.


On the Business Admin Portal, click Add multiple users


Import a CSV file that contains users' information

Click the following download links of the CSV file templates. You can choose to download a blank CSV file or a sample CSV file with user information. 


If you are going to use a different CSV file that is not from the given download links, ensure to follow the correct format of the required headers. 


Here is the following example of a CSV file with users' information. You can add up to 249 rows of users per CSV file. Consider checking the Avoid common errors list before saving the CSV file.


Click the import button, then select the CSV file you have created.


Click SUBMIT to upload the CSV file.


When you see the following screen, this indicates the number of users added and the number of email invitations sent successfully, and the number of users failed to add. Click CLOSE to proceed.


On the Business Admin Portal, you will see the multiple users added in the Active Users list.