Security & Privacy

Does Sendlinx access customer files?
Unless you request us to help you with your files or does not conflict with our Terms of Use we have no interest in your files.
Sun, 26 Jul, 2020 at 3:54 PM
Do you change my uploaded file(s)?
 The only thing we do is zip your files to expedite transfers. Outside of that, not at all.
Sun, 26 Jul, 2020 at 3:54 PM
How secure is your platform?
As an Sendlinx customer, you will benefit from data centers and a network architected to protect your information, identities, applications, and devices. Wi...
Sun, 26 Jul, 2020 at 3:54 PM
Where do you store my files?
Where we keep your files depends on where you're uploading from. To make sure we can offer the best experience to all of you, we have servers in Europe,...
Sun, 26 Jul, 2020 at 3:56 PM
Are you HIPAA Compliant?
Our Data Centre is listed as HIPAA-eligible service, meaning that it can be configured and used in a HIPAA compliant manner. That said, your organization is...
Sun, 26 Jul, 2020 at 3:56 PM
Where does my online Transfers go when I send Online?
Click File Manager, Then Web folder.  The sub folders will then be the date and time you sent the transfer.
Sun, 26 Jul, 2020 at 4:16 PM
Are you PIPEDA compliant?
The Personal Information Protection and Electronic Documents Act (PIPEDA) is a Canadian federal law that applies to the collection, use, and disclosure of p...
Tue, 28 Jul, 2020 at 2:38 PM
GDPR- Data Processing form
The GDPR requires some of our users to sign a DPA. When does it apply to you? Two things must be true: You need to be a professional, or using Sendlinx on...
Sun, 26 Jul, 2020 at 3:57 PM